Privacy Policy

Privacy Policy
Last Updated: April 16, 2025

Welcome to Y.Marketing.Ai ("Y.Marketing.Ai," "we," "our," or "us"). This Privacy Policy governs the manner in which Y.Marketing.Ai collects, uses, maintains, and discloses information collected from users ("User" or "you") of our website (https://www.ymarketing.ai) and our marketing consulting services. This Privacy Policy applies to all users of our website and services.

1. Information We Collect

1.1 Personal Identification Information:
Y.Marketing.Ai may collect personal identification information from Users in various ways, including but not limited to when Users visit our website, fill out a form, subscribe to our newsletter, schedule a consultation, or engage in services provided on our website. The personal identification information we may collect includes, but is not limited to, your name, email address, mailing address, phone number, company name, job title, and any other information you voluntarily provide to us.

1.2 Non-Personal Identification Information:
We may collect non-personal identification information about Users whenever they interact with our website. This information may include browser name, type of device, operating system, internet service provider, IP address, and similar technical information.

2. How We Use Collected Information

2.1 Personal Identification Information:
We collect and use personal identification information for the following purposes:

To improve customer service: Information you provide helps us respond to your inquiries more efficiently.
To personalize user experience: We use aggregated data to understand how our Users use the website and services.
To send communications: We may send emails related to updates, scheduling, or relevant marketing insights, unless you opt out.
To fulfill legal or contractual obligations: Including service delivery, compliance with regulations, and consent-based marketing.

2.2 Non-Personal Identification Information:
We may use non-personal identification information for the following purposes:

To improve our website and services based on analytics.
To analyze trends and administer the site more effectively.

3. Legal Basis for Processing

We process your data in accordance with the following lawful bases under:

UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL)
EU General Data Protection Regulation (GDPR), where applicable

Our legal bases for processing include:

Your consent
Performance of a contract
Our legitimate interest in operating and improving our business
Compliance with legal obligations

You may withdraw your consent at any time by contacting us at contact@ymarketing.ai.

4. How We Protect Your Information

We implement appropriate data collection, storage, and processing practices and technical security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our systems.

5. Sharing Your Personal Information

5.1 Third-Party Service Providers:
We may share your personal information with trusted third-party service providers (e.g., web analytics, CRM systems, hosting partners) who assist us in operating our website and delivering services. These partners are contractually obligated to protect your data.

5.2 Legal Obligations:
We may disclose your personal information if required by law or in response to lawful requests by public authorities (e.g., courts, regulators).

6. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and gather insights into website usage.

Cookies may be used to:

Recognize returning visitors
Store preferences
Enable analytics and performance monitoring

By using our website, you consent to our use of cookies. You can set your browser to refuse cookies or alert you when cookies are being sent.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by applicable laws. Once your data is no longer required, we securely delete or anonymize it.

8. International Data Transfers

As an international consulting business, we may transfer and process your data outside your country of residence. In such cases, we ensure adequate safeguards are in place, including Standard Contractual Clauses (SCCs), where applicable.

9. Your Data Protection Rights

Depending on your jurisdiction, you have the right to:

Access the personal data we hold about you
Request correction or deletion
Object to or restrict processing
Withdraw your consent
Request a copy of your data in a structured, machine-readable format

To exercise any of these rights, please contact us at privacy@ymarketing.ai. We will respond within the legally required timeframe.

10. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

11. Third-Party Websites

You may find links on our website that direct you to third-party websites. We are not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies individually.

12. Changes to This Privacy Policy

Y.Marketing.Ai has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to review this policy periodically to stay informed about how we protect their information.

13. Your Acceptance of These Terms

By using our website or services, you signify your acceptance of this Privacy Policy. If you do not agree, please refrain from using our site or services. Continued use after policy updates will be deemed acceptance of those changes.

14. Contacting Us

If you have questions or concerns about this Privacy Policy or your dealings with Y.Marketing.Ai, contact us at:

Y.Marketing.Ai
Email: contact@ymarketing.ai
Dubai, United Arab Emirates